Healthcare as a Commodity: The Impact on Human Connection and Patient Outcomes
As a healthcare leader, you're caught in a perfect storm. On one side, mounting financial pressures demand greater efficiency and cost-cutting measures. On the other, the core of your mission—providing quality, compassionate care—seems increasingly at odds with these financial imperatives. Welcome to the age of healthcare commoditization, where the line between patient and customer blurs, and care risks becoming just another transaction.